Unified Contact Center Enterprise Implementation(UCCEI) (642-242 Exam) Questions & Answers are created by our certified senior experts combination PROMETRIC or VUE true-to-date environmental examination of the original title.we promised that the 642-242 Q&A coverage of 98%. All of our content is custom written and kept current with several monthly updates on most of our products. As a Nowexam Others Certification candidate, you will have access to our updates for one year after the purchase date.
The 642-242 UCCEI Unified Contact Center Enterprise Implementation exam assesses candidate’s deployment knowledge for Cisco Unified Contact Center Enterprise solutions. Cisco Unified Contact Center Enterprise (Unified CCE) is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multi-channel contact management to contact center agents over an IP network.
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Nowexam Free Product Others 642-242 Exam Demo.For example:2. When configuring a Cisco Unified Communications Manager dial plan to allow for dialing 911 or placing other emergency calls, where should Urgent Priority be checked off in? 
A. route pattern 
B. route list 
C. route group 
D. calling search space 
Answer:A
3. When setting up the Cisco Unified IP IVR 4.1(x) to communicate with Cisco Unified Communications Manager, how do you configure the IP IVR to communicate with more than one Cisco Unified Communications Manager server in the cluster? 
A. On the JTAPI Provider Configuration web page, there are two fields to input the IP addresses or host names of the Cisco Unified Communications Manager servers. 
B. On the JTAPI Provider Configuration web page, you can enter only one Cisco Unified Communications Manager server for the JTAPI provider. 
C. On the JTAPI Provider Configuration web page, list the IP addresses or host names of the Cisco Unified Communications Manager servers separated by a comma. 
D. On the JTAPI Provider Configuration web page, enter the IP address or host name of the publisher and when you synchronize the configuration, the IP IVR will automatically configure the available Cisco Unified Communications Manager servers. 
Answer: C 
4. In the Cisco Unified Contact Center Enterprise solution, how are CTI route points and CTI ports created in the Unified IP IVR 4.0(x)? 
A. CTI route points and CTI ports are created and associated to the IP IVR user in Cisco Unified Communications Manager Administration prior to configuring the CTI route points in the IP IVR in the CRS Administration menu. 
B. CTI route points and CTI ports are created from the CRS Administration menu. The CRS Administration will automatically create and associate the CTI route points and CTI ports in Unified Communications Manager. 
C. CTI route points and CTI ports are created from the CRS Administration first and then the CTI route points and CTI ports are associated to the correct user using Unified Communications Manager Administration manually. 
D. CTI route points and CTI ports can either be created from the CRS Administration menu or from the Cisco Unified Communications Manager Administration as long as the CTI route points and CTI ports are associated to the correct IP IVR user profile. 
Answer: B

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